You are looking for a new challenge? Then this will be the perfect job for you.
We are searching for friendly and motivated Inbound Customer Service Representatives (m/f).
Your task will be as follows:
- Providing customer support in an interesting, innovative and growing sector.
- After an intensive training you will answer customer inquiries and questions via phone, chat and e-mail.
- Successful troubleshoot with first call resolution.
- You enter and update the necessary client information in our system.
- You provide excellent customer service at all times and ensure customer satisfaction.
- Excellent French language skills (spoken and written) on native speaker level.
- Additionally good English language skills.
- Customer service affinity is one of your strong suits and you are able to grasp new knowledge in short time.
- You are able to manage customer informations with a high level of attention to detail.
- You are familiar with PCs, including MS Windows Operating Systems and the Internet.
Are you interested to be part of our international team in a multicultural environment?
Please send us an e-mail application.
Arvato Direct Services Potsdam GmbH Betriebsstätte Berlin | Boris Kirchner
Wohlrabedamm 32 | 13629 Berlin