You are looking for a new challenge? Then this will be the perfect job for you. We are searching for friendly and motivated Inbound Customer Service Representatives (m/f).

Your task will be as follows:

  • Providing 24/7 customer support in an interesting, innovative and growing sector.
  • After an intensive training you will answer customer inquiries and questions via phone, chat and e-mail.
  • Successful troubleshoot with first call resolution.
  • You enter and update the necessary client information in our system.
  • You provide excellent customer service at all times and ensure customer satisfaction.

Your profile:

  • Excellent French and German language skills (spoken and written).
  • Customer service affinity is one of your strong suits and you are able to grasp new knowledge in short time.
  • You are able to manage customer informations with a high level of attention to detail.
  • You are familiar with PCs, including MS Windows Operating Systems and the Internet.

What we offer:

  • Integration with an international team in a multicultural environment.
  • Intensive introduction period and training from the outset.
  • Great career opportunities.
  • An attractive benefits package.
  • We support you in order to ensure a smooth beginning at Arvato in Berlin.
  • Very good accessibility plus a discounted public transportation ticket.


Are you interested to be part of our international team in a multicultural environment?

Please send us an e-mail application.

Arvato Direct Services Potsdam GmbH | Michel Simon | Behlertstr. 3a | 14467 Potsdam