You are looking for a new challenge? Then this will be the perfect job for you. We are searching for friendly and motivated Inbound Customer Service Representatives (m/f).
Your task will be as follows:
- Providing 24/7 customer support in an interesting, innovative and growing sector.
- After an intensive training you will answer customer inquiries and questions via phone, chat and e-mail.
- Successful troubleshoot with first call resolution.
- You enter and update the necessary client information in our system.
- You provide excellent customer service at all times and ensure customer satisfaction.
- Excellent French and German language skills (spoken and written).
- Customer service affinity is one of your strong suits and you are able to grasp new knowledge in short time.
- You are able to manage customer informations with a high level of attention to detail.
- You are familiar with PCs, including MS Windows Operating Systems and the Internet.
What we offer:
- Integration with an international team in a multicultural environment.
- Intensive introduction period and training from the outset.
- Great career opportunities.
- An attractive benefits package.
- We support you in order to ensure a smooth beginning at Arvato in Berlin.
- Very good accessibility plus a discounted public transportation ticket.
Are you interested to be part of our international team in a multicultural environment?
Please send us an e-mail application.
Arvato Direct Services Potsdam GmbH | Michel Simon | Behlertstr. 3a | 14467 Potsdam