About the job

As a Customer Service Agent you will have to:

  • Assist the Customer Service Department solving customer service issues
  • Develop strategies to improve the customer retention rate
    Interact with our customers on different social media (Facebook and Instagram)
  • Analyze and report about our Customer Service processes.
  • Translate texts from English to French

This position will give you the opportunity to:

  • be a member of a very dynamic and international team of highly motivated people
  • enjoy a challenging job with a great deal of responsibility & opportunities to learn
  • work in an office in the heart of the metropolis Berlin (KochStrasse)
  • get a competitive salary for your excellent work on a monthly basis

Your Profile:

  • You are mother tongue in French and you know how to write perfectly in French
  • You can communicate easily in English (spoken and written)
  • You have great communication and interpersonal skills and a strong attention to details
  • You like solving problems and you enjoy helping people
  • This position requires independence, responsibility and professionalism

You can identify yourself with our open position? Then send us your application documents by e-mail.